Support

Forgotten your password? Reset it from the sign-in page. If the reset email doesn't arrive within a few minutes, check spam, then mail us — include the address you signed up with so we can find the account.

If SVC didn't arrive after a payment, or you were charged for something you didn't buy, mail us with the date, the amount, and the email on the account. Don't buy again to work around it — we can see the transaction and fix it.

What is and isn't refundable is covered in the Terms of Service.

To get a copy of your data, correct it, or delete your account and everything in it, mail us from the address on the account. We answer within 30 days. The full picture is in the Privacy Policy.

To report an artist page, a track, a card or a message — impersonation, stolen music, abuse, anything illegal — mail us with a link to the page and what's wrong with it. Claimed copyright infringement should include proof you hold the rights.

Bug reports are welcome. Tell us what you did, what you expected, and what happened instead, plus your browser and whether you were signed in. Screenshots help.